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Rental Tips and FAQ'S

Renting a property can sometimes
be a challenging experience!

We have endeavored to answer
some of the most common questions about renting a house below.

Whether you are a Tenant or Landlord,
you can be assured of professional service from our experienced management team


Renting a house in Ellenbrook and Aveley. We also have rental properties in the Swan Valley and surrounds. Please fill out the form below and we will endevour to find you a suitable home.

Rental Enquiry Form.
Are you looking to rent a house in Ellenbrook, Aveley, The Vines or Henley Brook?

You can begin your search right here at our user friendly Rental Property Search site

Ruth Gregory ~ Donna Martin ~ Mary Lake

Hi! We are the Ray White Property Management Team with over 38 years of combined experience.

Please find below some helpful tips and frequently asked questions when applying for a tenancy.

Number 1:- Always present your best case!!

This would include any references you have available and either attach them to your rental application, or hand a copy of them (always keep your originals) to the property manager.

To assist you, I have added some frequently asked questions about renting a property in Ellenbrook and Western Australia in general.

When you apply to rent a property, you will be always be asked to pay a bond before moving in. This is a refundable amount of money, and there are rules about how much the bond should be, who you pay the property bond to and how to get it back at the conclusion of your tenancy. Sometimes, you will also have to pay an tenancy application fee at the time of application. This is completely refundable if your application is unsuccessful.

QUESTION: How much are landlords (the property owners) allowed to increase rents by and must they give you any notice?

ANSWER: According to the Residential Tenancies Act, rents cannot be increased during a fixed term lease, unless the rental agreement states differently and it is at least six months since the last increase. When a fixed term lease comes to an end, a landlord may increase the rent for the new lease but they should consider negotiating this increase if the same tenant is staying at the property. In a periodical lease (That is a lease with no fixed term of tenancy) the rent can only be increased six months after the last increase and the tenant must be given at least 60 days notice in writing, stating the amount of the increase and the time frame when the increase will come into effect.

There is an excellent article about renting in WA from DOCEP. The information in this form should be read in conjunction with Department of Consumer Protections publication called, Renting a home in Western Australia - a tenant's guide [PDF 903KB], which is available free from the Department, or downloadable by clicking on the above link.

QUESTION: How do I know if I am I paying too much rent?

ANSWER: Any increase in rent should be a reflection of the fair market value for that particular property in that particular location, or justified by significant modifications to the property that directly benefit the tenant.

QUESTION: What about lawn mowing? Is it included?

ANSWER: Sometime the rent will include lawn moving as apart of the agreement. This is usually stipulated when the property is advertise for lease.

QUESTION: When the tenancy finishes, how do I get my bond money back?

ANSWER: Ask for a bond disposal form from DOCEP by calling 1300 304 054. Only sign the form if you agree with how much bond you or the owner are to be paid. Never sign this form until the amounts and all other information is filled in correctly. If there is a dispute over what should be deducted from your bond and you are unable to negotiate with the owner/agent, you can apply to the court for a Magistrate to decide how the bond is to be dispersed. There is another excellent article on 'Ending a Tenancy.

QUESTION: Something unexpected has happened, is it possible to get out of the lease?

ANSWER: A fixed term tenancy is a binding contract with a starting date and an end date. This means that both parties are bound by the contract for the period specified. If for some unforseen reason you need to leave the premises before the end date of the lease agreement, you will need to discuss it with the Property Manager involved. If the owner agrees, you should confirm the agreement in writing. Although the owner/agent may be willing to come to some arrangement with you to break the contract early, the owner is able to claim from you any reasonable losses they may suffer.

The owner/agent can end a fixed term tenancy early if you and the owner/agent agree or if you breach the tenancy agreement.

QUESTION: Is there anything I can do if the landlord wants to drastically increase the rent??

ANSWER: If you have been a good tenant, you can try to negotiate a lower increase by pointing out to the landlord your good tenancy record. Property owners should give any rent increase careful consideration. A rental property is a valuable long term investment and a short-term gain of higher rent can lead to long-term pain if potentially good tenants are literally priced out of the property.

QUESTION: What happens to my bond? Is it safe??

ANSWER: The bond into a 'Tenancy Bond Account' with the State Government's Bond Administrator. The bond is your own money and must be held by the landlord in trust until the end of the tenancy. The bond cannot be used by any party or person unless by written agreement or by a court order. Here is another DOCEP article on your bond and what happens to it. QUESTION: The owner won't fix a problem wit the property, is there anything I can do?

ANSWER: First check what your written Tenancy Agreement says about who is responsible for maintenance and repairs. Small items like replacing tap washers are usually the tenants responsibility. If it is the owner's responsibility to do the repairs, then contact your Property manager (in writing) stating what the problem is and requesting that the owner attend to it.

*This information is supplied from DOCEP and the Tenants Advice Service.

Below is a typical street-view of what rental properties may look like Ellenbrook or Aveley.

Streetscape in Aveley in the Ellenbrook region image

Some general information about getting a rental property in Ellenbrook.

Look after your rental property by keeping it clean and undamaged.

The Property Condition Report: This is report about the state of the property prior to the commencement of your tenancy. It covers all aspects of the property and you will receive a copy for you to sign. If you disagree with anything that is listed, please contact your Property manager.

IMPORTANT: Arrange for the connection for all utilities such as, electricity, water, gas and the telephone before you move in. Please don't leave this to the last minute as some agencies may require some time to organise these!!

Some homes now come with very modern appliances and equipment that you are not familiar with, such as stoves, air conditioners, heaters and ovens. Make sure you learn how to look after them and use them properly. Otherwise you may have to pay for any damage. Your Property manager will gladly assist you!

INSPECTIONS: The Property Manager will inspect the rental property at various times throughout the tenancy, to to ensure it is being looked after and if you have any questions or problems. You will usually receive a letter in the mail advising you when this will be.

PAYMENT: Always pay your rent on time. If you can not pay it on time, please let the owner or real estate agency know immediately.

ACCOUNTS: You will receive regular bills for Utilities such as water, gas, electricity and the telephone. Make sure you pay them on time.

YOUR PAPERWORK: Keep all your papers like rent receipts, Property Condition Reports, any letters, your Tenancy Agreement and booklets together and keep them in somewhere safe.

VACATING A PROPERTY: There are rules about how much notice you need to give to the owner or real estate agent when vacating a rental property. Please ask your Property Manager about this.

CORRESPONDENCE: Never ever ignore any letters or phone calls from the courts, owners or real estate agents. If you do not understand something, please contact your property manager as soon as possible.

IMPORTANT: You are being given access to someone's very valuable asset! Please see to it that you treat it accordingly.

Thank you. If you are looking for a house or rental property in Ellenbrook, Aveley or Henley Brook, please contact us.

The experienced property management team with Ray White Ellenbrook, can help you with all aspects of Property management, or getting a house to rent in Ellenbrook, Aveley and surrounding areas.